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We're always looking for exciting opportunities with exciting people who are excited about their products. We're busting!

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FAQs

You don’t sell the steak, you sell the sizzle. Have some burning questions? Check out our FAQs below.

What's the subscription process?

After you've subscribed to a plan, your subscription officially starts. Expect a friendly welcome email in your inbox, inviting you to join our Trello board. It's the place where all the design action kicks off! Drop your requests into the Trello backlog, and we'll take it from there.

We like to keep things relaxed with asynchronous communication – no meetings or calls crowding your schedule. But hey, if you ever fancy a quick chat, we're just a message away. On average, you'll have your designs in hand within 2-3 days, and we won't stop tweaking until you're all smiles.

How does the design subscription work?

There's no limit to the number of design tasks you can throw into your queue. We'll handle them one by one, following your priority list as we go along.

Why wouldn’t I just hire a full-time designer?

Why bother with the headache and expense of hiring a full-time senior designer (or two)? Senior designers often command salaries between $100,000 - $180,000 USD a year, plus perks and benefits. Our subscription service is a much lighter hit on your wallet, offering a melting pot of designer skills.

And with a monthly plan, you can pause and pay your subscription as you please, only paying when there's actual work in the pipeline.

Who is the design subscription best for?

Our Standard and Growth plans are tailor-made for folks and orgs with a steady stream of design needs. If you only need a design fix every now and then, our Basic weekly plan might be your best bet. We're also open to one-off projects!

How many designs per month I will get?

We get it – different projects have different clocks. Crafting a snazzy social media post or a blog graphic is a sprint compared to building a 5-page website marathon. Each month will likely have a different number of deliverables.

But here's the deal: we're here for you daily, chipping away at your projects as long as you keep 'em coming.

What does one active task at a time mean?

We're all about quality over quantity, which is why we tackle one task at a time. This ensures top-notch work, delivered lickety-split. When one design's all polished up, we'll hand it over for your nod of approval. Meanwhile, we'll happily dive into the next task in your queue – no sweat.

How fast will I receive my designs?

Most requests get wrapped up in a snappy 2-3 business days. But, let's be real, those complex and sprawling requests might need a little extra love and time. Don't fret – we'll keep you posted with estimated delivery times for each request.

How do I make requests?

You can dish out your requests in our friendly collaborative tool, Trello. We'll keep a watchful eye on every task, making sure it's done to perfection within the promised timeframe.

Who will I be working with?

Depending on your subscription plan, you'll get access to 1 or 2 senior designers who'll become best buds with your brand.

They'll be your guiding stars, and we've also got a dedicated project manager as your go-to person, keeping things shipshape.

What if I don’t like the designs?

If you're not absolutely thrilled with the results, no worries! We're all about unlimited revisions until you're positively ecstatic with the outcome.

What's the deal with your Seinfeld obsession?

Our first instinct was to do what everyone else is doing with 3D shapes and cool gradients and dark modes, but then we remembered an adage from a great thinker: "If every instinct you have is wrong, then the opposite would have to be right."

Still have questions? Drop us a line

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“Oh I gotta get on that internet, I’m late on everything!”
“Oh I gotta get on that internet, I’m late on everything!”
“Oh I gotta get on that internet, I’m late on everything!”